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Aug 27 Cnslt - Apps Prog Bank of America Chandler, AZ

amework 7.x/8.x * Genesys Composer * Genesys Agent Level Routing * Genesys Routing Strategies * Genesys SIP Server 8.x * Genesys Reporting (InfoMart, CCPulse) * Genesys eServices... more

Aug 26 Senior IT Analyst - Genesys Duquesne Light Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Aug 26 Senior Manager Technical Operations Apollo Education Group Phoenix, AZ

and Infomart preferred •Experience with high level of analytical, strategic planning to oversee the implementation and administration of technology EEO Statement Apollo Education... more

Aug 26 Senior Voice & Contact Center Engineer - RNA010 Amtex Systems.com Omaha, NE

CIM reporting – CCPulse; Icon; InfoMart o Genesys GVP Infrastructure – VCS; WAS servers o Genesys GVP – provisioning; reporting o Knowledge of workforce management systems... more

Aug 25 Call Center Manager Ventera Washington, DC

Reporting (CCA, CCON and Infomart) Right Now Technologies- CRM Software Development Life Cycle Interpersonal skills and ability to interact and work with staff at all levels... more

Aug 24 Sr. Software Engineer-Genesys Franklin Templeton - Finance Industry Saint Petersburg, FL

• Must have experience with InfoMart, CCPulse, Gplus Adapters • Must be able to build new routing strategies as well as tune performance of existing strategies. • Candidate will... more

Aug 21 CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATIO British Telecommunications Public Limited Company Irving, TX

Telecom TITLE CRM LEAD CONSULTANT - GENESYS INFOMART SIP INTEGRATION SPECIALIST LOCATION ... with specific certification in SIP and Infomart integration. - Expert skills and... more

Aug 21 CRM LEAD CONSULTANT - GENESYS INFOMART and SIP INTEGRATIO British Telecommunications Public Limited Company Irving, TX

Telecom TITLE CRM LEAD CONSULTANT - GENESYS INFOMART SIP INTEGRATION SPECIALISTLOCATION - ... with specific certification in SIP and Infomart integration - Expert skills and... more

Aug 19 CTI Report Analyst Environmental Systems Research Institute Redlands, CA

historical reporting, including CCA, Infomart, and any enhancements and/or upgrades ... reporting tools such as CC Pulse, Infomart/ Interactive Insights, and Workforce... more

Aug 19 CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATION SPECIALIST BT Irving, TX

**TITLE:** CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATION SPECIALIST ... with specific certification in SIP and Infomart integration. * Expert skills and knowledge... more

Aug 19 Voice Engineer Ascent Services Group Rancho Cordova, CA

Interactive Insights Genesys CCPulse and Infomart Genesys IWS SIP Endpoint Genesys Interaction Routing Designer Call Logger (NICE Perform 9.0) Interaction Manager (Version 4.1)... more

Aug 17 Lead Technologist Cablevision Systems Bethpage, NY

IRD, T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound • Strong analytical and troubleshooting skills. Ability to lead and... more

Aug 16 Analyst, Residential Performance Management TXU Energy Irving, TX

from various systems including SAP, SQL, Infomart, CCPulse and external sources. * Apply high-level statistical and mathematical techniques to complicated processes for modeling,... more

Aug 15 Sr Genesys Engineer/Analyst (140002xl) Express Scripts Fair Lawn, NJ

T-Server, I-Server, GVP IVR, Stat Server, Infomart, Reporting. Versions 7.6 and 8X. * Advanced understanding of High Availability of Genesys/Telephony products. *... more

Aug 14 Analyst, Residential Performance Management TXU Retail Services Company Irving, TX

from various systems including SAP, SQL, Infomart, CCPulse and external sources. Apply high-level statistical and mathematical techniques to complicated processes for modeling,... more

Aug 14 Principal Engineer Siriusxm Washington, DC

CCON and Infomart) Avaya Communication Manager for 87XX series Witness Quality Siebel CRM Software Development Life Cycle Requirements and General Skills: Good public speaking and... more

Aug 13 IVR Tech Lead - Contract Axius Technologies Torrance, CA

Knowledge in Genesys Historical Reporting Infomart 7.2 Infomart 7.6 Strong knowledge in Java/J2EE Qualifications Contact Numbers: Kaleem : 703-738-6662 Ext:191 Sandeep :... more

Aug 13 Analyst, Residential Performance Management Energy Future Holdings Irving, TX

from various systems including SAP, SQL, Infomart, CCPulse and external sources. * Apply high-level statistical and mathematical techniques to complicated processes for modeling,... more

Aug 11 QA Test Lead - 80561 Conde Group Torrance, CA

(ACD, IVR, Predictive Dialer, Genesys Infomart.) Data Warehouse testing Infomatica Hyperion Security testing Middleware (Tibco) understand concept and how to test it Siebel (used... more

Jul 28 Genesys Architect United Software Group Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Jul 28 Genesys Engineer - Infrastructure Open Source Technical Atlanta, GA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable Skills/Experience: • Contact center systems architecture and design •... more

Jul 25 Production Support - III (Infrastructure Projects) Kellymitchell Titusville, NJ

Configuration Manager, CCPulse and BRIO/Infomart/Crystal reporting and IWS (Interaction Workspace) required. Ability to build all objects in Genesys Configuration manager... more

Jul 25 Production Support - III (Infrastructure Projects) Kellymitchell Group Titusville, NJ

Configuration Manager, CCPulse and BRIO/Infomart/Crystal reporting and IWS (Interaction Workspace) required. Ability to build all objects in Genesys Configuration manager... more

Jul 21 Genesys Architect - Contract Axius Technologies Torrance, CA

of database driven routing will be preferred- Business requirement gathering and transcending to routing logic will be desired- Knowledge in InfoMart, NICE and its integration... more

Jul 17 Genesys Application Developer Bayone Solutions San Bruno, CA

core solutions such as Voice, Routing, GVP, Infomart Reporting, eServices and/or Workforce Management. The individual must bring a strong passion of building highly reliable and... more

Jul 16 Genesys Engineer - Infrastructure General Dynamics Herndon, VA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable Skills/Experience: • Contact center systems architecture and design •... more

Jul 11 Senior CTI Engineer Adobe Indiana

Requirements: Genesys Outbound SIP Genesys WFM Inbound Routing ICON/Infomart/Insights Repo ... CCA/CCPulse Reporting Agent Desktop Multichannel platform. Management Framework Routing... more

Jul 10 Senior IT Analyst - Genesys Duquesne Light Company Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Jul 10 Genesys Engineer(Remote) Simplion Technologies Milpitas, CA

candidate will have experience with Genesys Infomart (GIM) and exposure working in a ... business. Looking for someone with: Genesys Infomart (GIM) G+ or Aria WFM Adaptor CC... more

Jun 12 Genesys BI/Reporting Developer iORMYX Herndon, VA

and Crystal Reporting Knowledge of Genesys Infomart and exposure to Aspect and Nice technologies is highly desired Expert in Unix and Windows Shell Scripting Excellent oral and... more

Jun 05 Lead Technologist Clearview Cinemas Bethpage, NY

IRD, T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound • Strong analytical and troubleshooting skills. Ability to lead and... more

Jun 05 Genesys Architect Voicexnet Torrance, CA

dge of database driven routing will be preferredBusiness requirement gathering and transcending to routing logic will be desiredKnowledge in InfoMart, NICE and its integration... more

May 06 Technical Lead-Genesys platform Ers New York

time and historical reporting (CCPulse+, Infomart, Advisor).- Thorough understanding and experience in integrating Avaya VP/IVR application with Genesys. - Thorough understanding... more

May 02 Call Routing - Business Systems Analyst II JPMorgan Chase Abrams, WI

Chase is a leader in the financial services industry, providing banking, mortgages, ... experience in high volume, multi-site Contact Center environments Familiarity with... more

May 01 Genesys Architect IT Trailblazers Torrance, CA

dge of database driven routing will be preferredBusiness requirement gathering and transcending to routing logic will be desiredKnowledge in InfoMart, NICE and its integration... more

Apr 16 Sr. Software Engineer-Genesys Franklin Templeton Investments Saint Petersburg, FL

Objects * Must have experience with InfoMart, CCPulse, Gplus Adapters * Must be able to build new routing strategies as well as tune performance of existing strategies. *... more

Jan 06 Project Manager With Exp In Genesys AND Call Center Collabera Carlsbad, CA

MUST HAVE Prior implementation experience of InfoMart & Insight reporting in Genesys and ... Experience/Requirements: MUST HAVE Prior implementation experience of InfoMart & Insight r... more

Oct 08 Genesys Telecom / Call Center Specialist Xperttech Durham, NC

8.x Framework, URS, Tserver, Datamart, Infomart, Interactive Insights, CCPulse, Contact Center Analyzer, Call Concentrator, Stat Server, IVR, GVP, Genesys high availability... more

Jul 15 Call Center Technical Support Technician Sunrise Systems Raritan, NJ

Configuration Manager, CCPulse and BRIO/Infomart and IWS (Interaction Workspace) required. ? Ability to build (VTO) Voice Treatment Option scripts and strategies in Interaction... more

May 28 Contact Center Specialist | 2374 Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues * Support transition to SIP, participate in... more

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