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Apr 23 Business Info Developer Consultant Sr. WellPoint Indianapolis, IN

servers (experience with EDWard, EGD, and InfoMart is preferred). Job Qualifications Requires a BS/BA degree; 6 years experience; or any combination of education and experience,... more

Apr 23 Contact Center Specialist (Genesys) Di11731 New York

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Apr 21 Sr. Business Systems Analyst (Genesys Analyst) Akraya Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisorjust to name a few. with a BA/BS Degree only 4 years is required. 2 years of the Genesys experience MUST be with... more

Apr 19 Network Engineer TEKsystems Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor…just to name a few*** ***with a BA/BS Degree only 4 years is required*** - 2 years of the Genesys experience MUST be... more

Apr 18 admin assistant in HR Staffing Now Springfield, VA

Conducts new employee drug screening and InfoMart background checks. QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty... more

Apr 18 Genesys Developer 3E Consulting San Jose, CA

with Genesys reporting tools including InfoMart Experience with global Genesys deployments Experience integrating disparate data in a dynamic call center environment Proven... more

Apr 17 Genesys Engineer Ims - International Management Systems Santa Ana, CA

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE ... Communications, Genesys, Genesys Framework, InfoMart, Life Cycle, Outbound Dialer,... more

Apr 17 Contact Center Specialist with Genesys Bsc Solution Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Apr 17 Genesys Systems Administrator Chantilly, VA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS) Must have Call Center experience and understand overall Call Center... more

Apr 17 Genesys Engineer 5956 Ims - International Management Systems Costa Mesa, CA

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE CANDIDATE SHOULD ALSO HAVE: : Minimum 5 years of IT experience in system development. : Good... more

Apr 16 Sr. Software Engineer-Genesys Franklin Templeton Investments Saint Petersburg, FL

Objects * Must have experience with InfoMart, CCPulse, Gplus Adapters * Must be able to build new routing strategies as well as tune performance of existing strategies. *... more

Apr 16 Contact Center Specialist Global Nest Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues.Support transition to SIP, participate in... more

Apr 14 Contact Center Specialist (Genesys CTI and IVR Developer) Guardian Life of America Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues.* Support transition to SIP, participate in... more

Apr 14 Genesys System Administrator Agilex Technologies Chantilly, VA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS) *Must have Call Center experience and understand overall Call Center... more

Apr 12 Manager Field Human Resources Floor and Decor Smyrna, GA

***POSITION WILL BE BASED IN PHOENIX, AZ; HOUSTON, TX; DALLAS, TX OR SANTA ANA, ... services, HRsmart applicant tracking services, ADP COBRA Services (e.g.,... more

Apr 12 Technology Engineer - Call Center Infrastructure Job Travelers Hartford, CT

chat) *Genesys CIM reporting CCPulse; Icon; InfoMart *Genesys GVP Infrastructure VCS; WAS servers *Genesys GVP provisioning; reporting *Knowledge of workforce management systems... more

Apr 11 Technical Lead Morgan Stanley - Finance Industry New York, NY

time and historical reporting (CCPulse+, Infomart, Advisor).- Thorough understanding and experience in integrating Avaya VP/IVR application with Genesys. - Thorough understanding... more

Apr 11 Business Systems Analyst Astute Business Solutions Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor. 2 years experience of Genesys version 7.5 or newer for the given solutions, trouble shooting defects, analysis to... more

Apr 10 Sr. Routing Design & Implementation Specialist Bank of America Jacksonville, FL

Genesys Suites, including WFM, InfoMart, Multimedia and etc. * Working knowledge of the Avaya PBX/ACD and the Cisco Call Manager * Working knowledge of Project Management... more

Apr 09 Technology Engineer - Call Center Infrastructure Job Travelers Insurance Hartford, CT

chat)*Genesys CIM reporting CCPulse; Icon; InfoMart*Genesys GVP Infrastructure VCS; WAS servers*Genesys GVP provisioning; reporting*Knowledge of workforce management systems... more

Apr 04 45160 Genesys Analyst (NCAL, SCAL, CO) Streffco Consultants Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisorjust; two if which must be on version 7.5 or higher. Must have experience configuring (not programming) the given... more

Apr 03 IVR Genesys Admin IT Trailblazers Phoenix, AZ

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS).c) Must have Call Center experience and understand overall Call... more

Apr 02 Urgent requirement IVR Genesys Admin for Chicago IL ( Dushyant ) IDC Technologies Chicago, IL

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS Must have Call Center experience and understand overall Call Center... more

Apr 01 IVR Gensys Admin Ariston Tek Chicago, IL

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS c) Must have Call Center experience and understand overall Call... more

Mar 31 CRIMINAL DATA ENTRY ANALYST Infomart Marietta, GA

Founded in 1989, InfoMart is one of the nation's premier background screening companies, ... certified Woman-Owned Business Enterprise, InfoMart is a founding member of the National... more

Mar 25 Contact Center Specialist Genesys) Guardian Life Insurance Company of America New York, NY

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Mar 21 Looking for IVR Genesys Technical Lead Axius Technologies Chicago, IL

Framework, Genesys SIPServer, Genesys InfoMart, Genesys Administrator and Genesys InteractionWorkspace (iWS). Must have Call Center experience and understand overall Call Center... more

Mar 21 Business Systems Analyst - Sr Atr International Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor?just to name a few*** ***with a BA/BS Degree only 4 years is required*** -2 years of the Genesys experience MUST be... more

Mar 20 Business Analyst Rose International Corona, CA

Interactive Insights, Infomart, and Advisor…just to name a few*** ***with a BA/BS Degree only 4 years is required*** • 2 years of the Genesys experience MUST be with version 7.5... more

Mar 13 Genesys Infomart Analyst Capstone Consulting Omaha, NE

Datamart and Call Concentrator to Genesys Infomart and Genesys Interactive Insights. ... IS AN EQUAL OPPORTUNITY EMPLOYER Genesys Infomart, design, development, analysis,... more

Mar 11 Contact Center Specialist (Genesys CTI and IVR Developer Guardian Life Insurance Company of America Pennsylvania

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. * Support transition to SIP, participate in... more

Feb 12 IVR Genesys Technical Lead IT Trailblazers Naperville, IL

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS). c) Must have Call Center experience and understand overall Call... more

Feb 07 Contact Center Specialist Genesys CTI and IVR Developer Guardian Life Insurance Company of America Pennsylvania

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Feb 03 IVR Genesys Admin Diverse Lynx New York City, NY

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS).c) Must have Call Center experience and understand overall Call... more

Jan 30 Call Center Technical Support Technician Sunrise Systems Raritan, NJ

Configuration Manager, CCPulse and BRIO/Infomart and IWS (Interaction Workspace) required. ? Ability to build (VTO) Voice Treatment Option scripts and strategies in Interaction... more

Jan 30 Genesys BI/Reporting Developer iORMYX Herndon, VA

and Crystal Reporting Knowledge of Genesys Infomart and exposure to Aspect and Nice technologies is highly desired Expert in Unix and Windows Shell Scripting Excellent oral and... more

Jan 23 Telecom Genesys Engineer Mastech Pittsburgh, PA

URS, Tserver, Datamart, Infomart, Interactive Insights, CCPulse, Stat Server, Interactive Insights, GVP, Genesys HA architecture, Chat, SMS and Email Routing. • Knowledge and... more

Oct 19 Sr. Software Engineer-Genesys Franklin Templeton Investment Saint Petersburg, FL

Objects Must have experience with InfoMart, CCPulse, Gplus Adapters Must be able to build new routing strategies as well as tune performance of existing strategies. Candidate will... more

Oct 17 Implementation Consultant III Dataset Roseland, NJ

Integrations via Web API o CCPulse and Infomart Reporting, focused on implementation of reporting solutions which are standards-based. o Interaction Workspace, allowing for... more

May 28 Contact Center Specialist | 2374 Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues * Support transition to SIP, participate in... more

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