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Apr 18 Genesys Developer 3E Consulting San Jose, CA

with Genesys reporting tools including InfoMart Experience with global Genesys deployments Experience integrating disparate data in a dynamic call center environment Proven... more

Apr 17 Genesys Systems Administrator Chantilly, VA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS) Must have Call Center experience and understand overall Call Center... more

Apr 17 Graphic/Web Designer Infomart Marietta, GA

Founded in 1989, InfoMart is one of the nation's premier background screening companies, ... to extend and effectively communicate the InfoMart brand. Responsibilities... more

Apr 17 Genesys Engineer 5956 Ims - International Management Systems Costa Mesa, CA

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE CANDIDATE SHOULD ALSO HAVE: : Minimum 5 years of IT experience in system development. : Good... more

Apr 16 Sr. Software Engineer-Genesys Franklin Templeton Investments Saint Petersburg, FL

Objects * Must have experience with InfoMart, CCPulse, Gplus Adapters * Must be able to build new routing strategies as well as tune performance of existing strategies. *... more

Apr 16 Sr. Genesys Software Engineer General Dynamics Information Technology Fairfax, VA

Notification, Infomart, Reporting. • Advanced understanding of High Availability of Genesys/Telephony products. • Working knowledge of MQ. • Avaya PBX/ACD knowledge a... more

Apr 16 Business Analyst Mastech Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor.just to name a few. - 2 years of the Genesys experience MUST be with version 7.5 or newer for the given solutions. -... more

Apr 14 Genesys System Administrator Agilex Technologies Chantilly, VA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS) *Must have Call Center experience and understand overall Call Center... more

Apr 14 Contact Center Specialist (Genesys CTI and IVR Developer) Guardian Life of America Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues.* Support transition to SIP, participate in... more

Apr 13 Sr. Routing Design & Implementation Specialist- Jacksonv Bank of America Jacksonville, FL

peripheral Genesys Suites, including WFM, InfoMart, Multimedia and etc. * Working knowledge of the Avaya PBX/ACD and the Cisco Call Manager * Working knowledge of Project... more

Apr 12 Technology Engineer - Call Center Infrastructure Job Travelers Hartford, CT

chat) *Genesys CIM reporting CCPulse; Icon; InfoMart *Genesys GVP Infrastructure VCS; WAS servers *Genesys GVP provisioning; reporting *Knowledge of workforce management systems... more

Apr 12 Manager Field Human Resources Floor and Decor Smyrna, GA

***POSITION WILL BE BASED IN PHOENIX, AZ; HOUSTON, TX; DALLAS, TX OR SANTA ANA, ... services, HRsmart applicant tracking services, ADP COBRA Services (e.g.,... more

Apr 11 Technical Lead Morgan Stanley - Finance Industry New York, NY

time and historical reporting (CCPulse+, Infomart, Advisor).- Thorough understanding and experience in integrating Avaya VP/IVR application with Genesys. - Thorough understanding... more

Apr 11 Business Systems Analyst Astute Business Solutions Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor. 2 years experience of Genesys version 7.5 or newer for the given solutions, trouble shooting defects, analysis to... more

Apr 11 Contact Center Specialist (Genesys) Di11731 New York, NY

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Apr 10 Sr. Routing Design & Implementation Specialist Bank of America Jacksonville, FL

Genesys Suites, including WFM, InfoMart, Multimedia and etc. * Working knowledge of the Avaya PBX/ACD and the Cisco Call Manager * Working knowledge of Project Management... more

Apr 09 Technology Engineer - Call Center Infrastructure Job Travelers Insurance Hartford, CT

chat)*Genesys CIM reporting CCPulse; Icon; InfoMart*Genesys GVP Infrastructure VCS; WAS servers*Genesys GVP provisioning; reporting*Knowledge of workforce management systems... more

Apr 08 Genesys Infomart Engineer Voicexnet Remote, OR

candidate will have experience with Genesys Infomart (GIM) and exposure working in a ... lines of business. Must Have:· Genesys Infomart (GIM) - versions 7.6 or 8.0· G+ or... more

Apr 08 Inv. Mgmt - Inventory Control Coordinator Bluegreen Vacations Florida

The Inventory Control Coordinator adds, monitors and maintains inventory supply and other general inventory items; analyzes inventory for distribution; does related work as... more

Apr 08 IVR Genesys Administrator Voicexnet Chicago, IL

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS).c) Must have Call Center experience and understand overall Call... more

Apr 04 45160 Genesys Analyst (NCAL, SCAL, CO) Streffco Consultants Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisorjust; two if which must be on version 7.5 or higher. Must have experience configuring (not programming) the given... more

Apr 04 Business Systems Analyst - Sr Techone Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisorjust to name a few) 2 years of the Genesys experience MUST be with version 7.5 or newer for the given solutions. Must... more

Apr 01 IVR Gensys Admin Ariston Tek Chicago, IL

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS c) Must have Call Center experience and understand overall Call... more

Mar 31 CRIMINAL DATA ENTRY ANALYST Infomart Marietta, GA

Founded in 1989, InfoMart is one of the nation's premier background screening companies, ... certified Woman-Owned Business Enterprise, InfoMart is a founding member of the National... more

Mar 27 IVR Genesys Technical Lead Itechus Chicago, IL

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS Must have Call Center experience and understand overall Call Center... more

Mar 25 Genesys Analyst Enclipse Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor.just to name a few*** ***with a BA/BS Degree only 4 years is required*** : 2 years of the Genesys experience MUST be... more

Mar 22 IVR Genesys Lead Vortalsoft Chicago, IL

Genesys Framework Genesys SIP Server Genesys InfoMart Genesys Administrator and Genesys Interaction Workspace iWS Must have Call Center experience and understand overall Call... more

Mar 22 Graphic Web Designer Infomart Marietta, GA

A certified Woman-Owned Business Enterprise InfoMart is a founding member of the National ... to extend and effectively communicate the InfoMart brand Responsibilities... more

Mar 21 Business Systems Analyst - Sr Atr International Corona, CA

such as CCPulse, Interactive Insights, Infomart, and Advisor?just to name a few*** ***with a BA/BS Degree only 4 years is required*** -2 years of the Genesys experience MUST be... more

Mar 21 Looking for IVR Genesys Technical Lead Axius Technologies Chicago, IL

Framework, Genesys SIPServer, Genesys InfoMart, Genesys Administrator and Genesys InteractionWorkspace (iWS). Must have Call Center experience and understand overall Call Center... more

Mar 20 Business Analyst Rose International Corona, CA

Interactive Insights, Infomart, and Advisor…just to name a few*** ***with a BA/BS Degree only 4 years is required*** • 2 years of the Genesys experience MUST be with version 7.5... more

Mar 13 Genesys Infomart Analyst Capstone Consulting Omaha, NE

Datamart and Call Concentrator to Genesys Infomart and Genesys Interactive Insights. ... IS AN EQUAL OPPORTUNITY EMPLOYER Genesys Infomart, design, development, analysis,... more

Feb 21 Performance Engineer Lead JPMorgan Chase Chicago, IL

environments Knowledge of GenesysSIP, ICON/InfoMart, config/management/routing/media layers Knowledge of Avaya PBX (CM 5.x, AES 4.x/5.x, MAPDs) Knowledge of CICS, MQ,... more

Feb 07 Sr. Genesys Software Engineer General Dynamics Fairfax, VA

Notification, Infomart, Reporting. • Advanced understanding of High Availability of Genesys/Telephony products. • Working knowledge of MQ. • Avaya PBX/ACD knowledge a plus. Apply... more

Feb 07 Contact Center Specialist Genesys CTI and IVR Developer Guardian Life Insurance Company of America Pennsylvania

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Feb 05 Genesys Consultant IT Trailblazers New York City, NY

database driven routing will be preferred - Business requirement gathering and transcending to routing logic will be desired - Knowledge in InfoMart, NICE and its integration... more

Feb 03 IVR Genesys Admin Diverse Lynx New York City, NY

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace (iWS).c) Must have Call Center experience and understand overall Call... more

Jan 30 Call Center Technical Support Technician Sunrise Systems Raritan, NJ

Configuration Manager, CCPulse and BRIO/Infomart and IWS (Interaction Workspace) required. ? Ability to build (VTO) Voice Treatment Option scripts and strategies in Interaction... more

Oct 19 Sr. Software Engineer-Genesys Franklin Templeton Investment Saint Petersburg, FL

Objects Must have experience with InfoMart, CCPulse, Gplus Adapters Must be able to build new routing strategies as well as tune performance of existing strategies. Candidate will... more

Jun 09 Genesys BI/Reporting Developer iORMYX San Angelo, TX

and Crystal Reporting Knowledge of Genesys Infomart and exposure to Aspect and Nice technologies is highly desired Expert in Unix and Windows Shell Scripting Excellent oral and... more

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