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Oct 01 Genesys Engineer 5956 Ims - International Management Systems Coppell, TX

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE CANDIDATE SHOULD ALSO HAVE: : Minimum 5 years of IT experience in system development. : Good... more

Sep 30 Genesys Engineer Ims - International Management Systems Carrollton, TX

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE ... Analytical, CTI, Genesys, Genesys Framework, InfoMart, Life Cycle, Outbound Dialer,... more

Sep 30 GENESYS Engineer/Developer General Dynamics Information Technology Herndon, VA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, ... • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable... more

Sep 29 Call Center Genesys Technician Netsource Titusville, NJ

Configuration Manager CCPulse and BRIO Infomart Crystal reporting and IWS Interaction Workspace required Ability to build all objects in Genesys Configuration manager required... more

Sep 29 CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATION SPECIALIST BT Irving, TX

**TITLE:** CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATION SPECIALIST ... with specific certification in SIP and Infomart integration. * Expert skills and... more

Sep 28 Sr. Programmer Analyst Clearview Cinemas Bethpage, NY

T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound is a plus. • Working knowledge of, or ability to learn Interactive Voice... more

Sep 25 Genesys Architect - Torrance CA / CK Axiustek Torrance, CA

database driven routing will be preferred - Business requirement gathering and transcending to routing logic will be desired - Knowledge in InfoMart, NICE and its integration... more

Sep 25 Genesys Architect Axius Technologies Torrance, CA

routing logic will be desired Knowledge in InfoMart, NICE and its integration with Genesys Conversant in routing strategy designing in IRD Qualifications null Additional... more

Sep 24 Genesys Architect Servsolid Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Sep 24 Genesys Architect Braintree Consulting Torrance, CA

routing logic will be desired - Knowledge in InfoMart, NICE and its integration with Genesys - Conversant in routing strategy designing in IRD If interested please send your... more

Sep 19 Communications Network Voice Engineer All Star Consulting Rancho Cordova, CA

Interactive Insights Genesys CCPulse and Infomart Genesys IWS SIP Endpoint Genesys Interaction Routing Designer NICE Call Logger NICE Perform 9 0 NICE Interaction Manager Version... more

Sep 17 Genesys Informart Themesoft Dublin, OH

Query Development experience with Genesys Infomart Experience with infomart reports development and custom reporting Experience in verifying specific call flows and data capture... more

Sep 17 Genesys Architect IDC Technologies Torrance, CA

driven routing will be preferred • Business requirement gathering and transcending to routing logic will be desired • Knowledge in InfoMart, NICE and its integration with Genesys... more

Sep 17 Senior Voice & Contact Center Engineer Prolim Global Hartford, MI

CIM reporting – CCPulse; Icon; InfoMart Genesys GVP Infrastructure – VCS; WAS servers Genesys GVP – provisioning; reporting Knowledge of workforce management systems (Aspect) and... more

Sep 16 Senior Manager, Call Center Applications Sirius XM Washington, DC

Reporting (CCA, CCON and Infomart) Right Now Technologies- CRM Software Development Life Cycle Requirements and General Skills: Good public speaking and presentation skills... more

Sep 12 Genesys Architect United Software Group Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Sep 10 Contact Center Specialist (Genesys CTI and IVR Developer) Park Avenue Securities Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Sep 09 Sr IT Architect Leading Pharmacy Benefit Manager Fair Lawn, NJ

T-Server, I-Server, GVP IVR, Stat Server, Infomart, Reporting. Versions 7.6 and 8X. Advanced understanding of High Availability of Genesys/Telephony products. more

Sep 08 Senior IT Analyst - Genesys Duquesne Light Company Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Sep 08 IT Consultant | Level IV Encore Consulting Services Hartford, CT

chat) o Genesys CIM reporting CCPulse; Icon; InfoMart o Genesys GVP Infrastructure VCS; WAS servers o Genesys GVP provisioning; reporting o Knowledge of workforce management... more

Sep 08 Genesys Architect Agile Global Solutions Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Sep 03 Call Center specialist Rose International Titusville, NJ

Configuration Manager, CCPulse and BRIO/Infomart/Crystal reporting and IWS (Interaction ... CCPulse CTI Adapters IP Data Networking Infomart Reporting CTI Applications Data Circuits... more

Sep 02 IPT Cisco Engineer TGC Global Phoenix, AZ

chat) o Genesys CIM reporting CCPulse; Icon; InfoMart o Genesys GVP Infrastructure VCS; WAS servers o Genesys GVP provisioning; reporting o Knowledge of workforce management... more

Aug 29 Call Center Manager - Business and Technology Solutions Redfish Technology Washington, DC

Scripting, Reporting (CCA, CCON and Infomart), Right Now Technologies- CRM, Software Development Life Cycle - Interpersonal skills and ability to interact and work with staff at... more

Aug 29 Cnslt - Apps Prog Bank of America Newark, DE

amework 7.x/8.x * Genesys Composer * Genesys Agent Level Routing * Genesys Routing Strategies * Genesys SIP Server 8.x * Genesys Reporting (InfoMart, CCPulse) * Genesys eServices... more

Aug 26 Senior IT Analyst - Genesys Duquesne Light Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Aug 19 CTI Report Analyst Environmental Systems Research Institute Redlands, CA

historical reporting, including CCA, Infomart, and any enhancements and/or upgrades ... reporting tools such as CC Pulse, Infomart/ Interactive Insights, and Workforce... more

Aug 17 Lead Technologist Cablevision Systems Bethpage, NY

IRD, T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound • Strong analytical and troubleshooting skills. Ability to lead and... more

Aug 15 Sr Genesys Engineer/Analyst (140002xl) Express Scripts Fair Lawn, NJ

T-Server, I-Server, GVP IVR, Stat Server, Infomart, Reporting. Versions 7.6 and 8X. * Advanced understanding of High Availability of Genesys/Telephony products. *... more

Aug 09 Senior Voice & Contact Center Engineer (Genesys) Randstad Technologies - New Hartford, CT

CIM reporting – CCPulse; Icon; InfoMart o Genesys GVP Infrastructure – VCS; WAS servers o Genesys GVP – provisioning; reporting o Knowledge of workforce management systems... more

Aug 04 Genesys Engineer - Infrastructure Arena Technical Resources Herndon, VA

Genesys Reporting (CC Pulse+, CC Analyzer, & Infomart) - VMWare - Windows Server 2008 - MS SQL Server - VLANs, VPNs, QoS, etc. Desirable Skills/Experience: - Contact center... more

Jul 28 Genesys Engineer - Infrastructure Open Source Technical Atlanta, GA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable Skills/Experience: • Contact center systems architecture and design •... more

Jul 25 Production Support - III (Infrastructure Projects) Kellymitchell Titusville, NJ

Configuration Manager, CCPulse and BRIO/Infomart/Crystal reporting and IWS (Interaction Workspace) required. Ability to build all objects in Genesys Configuration manager... more

Jul 24 Genesys Engineer - Infrastructure General Dynamics Herndon, VA

Genesys Reporting (CC Pulse+, CC Analyzer, & Infomart) * VMWare * Windows Server 2008 * MS SQL Server * VLANs, VPNs, QoS, etc. Desirable Skills/Experience: * Contact center... more

Jul 21 Genesys Architect - Contract Axius Technologies Torrance, CA

of database driven routing will be preferred- Business requirement gathering and transcending to routing logic will be desired- Knowledge in InfoMart, NICE and its integration... more

Jul 11 Senior CTI Engineer Adobe Indiana

SIP Genesys WFM Inbound Routing ICON/Infomart/Insights Reporting CCA/CCPulse Reporting Agent Desktop Multichannel platform. Management Framework Routing development using... more

Jun 12 Genesys BI/Reporting Developer iORMYX Herndon, VA

and Crystal Reporting Knowledge of Genesys Infomart and exposure to Aspect and Nice technologies is highly desired Expert in Unix and Windows Shell Scripting Excellent oral and... more

May 06 Technical Lead-Genesys platform Ers New York City, NY

time and historical reporting (CCPulse+, Infomart, Advisor).- Thorough understanding and experience in integrating Avaya VP/IVR application with Genesys. - Thorough understanding... more

May 01 Genesys Architect IT Trailblazers Torrance, CA

dge of database driven routing will be preferredBusiness requirement gathering and transcending to routing logic will be desiredKnowledge in InfoMart, NICE and its integration... more

Jan 06 Project Manager With Exp In Genesys AND Call Center Collabera Carlsbad, CA

MUST HAVE Prior implementation experience of InfoMart & Insight reporting in Genesys and ... Experience/Requirements: MUST HAVE Prior implementation experience of InfoMart & Insight r... more

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