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Sep 02 IPT Cisco Engineer TGC Global Phoenix, AZ

chat) o Genesys CIM reporting CCPulse; Icon; InfoMart o Genesys GVP Infrastructure VCS; WAS servers o Genesys GVP provisioning; reporting o Knowledge of workforce management... more

Aug 29 Call Center Manager - Business and Technology Solutions Redfish Technology - High Tech Executive Recruiters Washington, DC

Agent Scripting, Reporting (CCA, CCON and Infomart), Right Now Technologies- CRM, Software Development Life Cycle - Interpersonal skills and ability to interact and work with... more

Aug 29 Call Center Manager - Business and Technology Solutions Redfish Technology Washington, DC

Scripting, Reporting (CCA, CCON and Infomart), Right Now Technologies- CRM, Software Development Life Cycle - Interpersonal skills and ability to interact and work with staff at... more

Aug 29 Contact Center Infrastructure Engineer Job Travelers Hartford, CT

resource backup today. (Aspect eWFM, Genesys Infomart & CCMI). Plans at an operational level designing and developing technology solutions interfacing with appropriate customers,... more

Aug 29 Cnslt - Apps Prog Bank of America Concord, CA

amework 7.x/8.x * Genesys Composer * Genesys Agent Level Routing * Genesys Routing Strategies * Genesys SIP Server 8.x * Genesys Reporting (InfoMart, CCPulse) * Genesys eServices... more

Aug 28 Contact Center Infrastructure Engineer Travelers Insurance Hartford, CT

resource backup today. (Aspect eWFM, Genesys Infomart & CCMI). Plans at an operational level designing and developing technology solutions interfacing with appropriate customers,... more

Aug 26 Senior IT Analyst - Genesys Duquesne Light Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Aug 26 Senior Voice & Contact Center Engineer - RNA010 Amtex Systems.com Omaha, NE

CIM reporting – CCPulse; Icon; InfoMart o Genesys GVP Infrastructure – VCS; WAS servers o Genesys GVP – provisioning; reporting o Knowledge of workforce management systems... more

Aug 26 Senior Manager Technical Operations Apollo Education Group Phoenix, AZ

and Infomart preferred •Experience with high level of analytical, strategic planning to oversee the implementation and administration of technology EEO Statement Apollo Education... more

Aug 25 Call Center Manager Ventera Washington, DC

Reporting (CCA, CCON and Infomart) Right Now Technologies- CRM Software Development Life Cycle Interpersonal skills and ability to interact and work with staff at all levels... more

Aug 24 Sr. Software Engineer-Genesys Franklin Templeton - Finance Industry Saint Petersburg, FL

• Must have experience with InfoMart, CCPulse, Gplus Adapters • Must be able to build new routing strategies as well as tune performance of existing strategies. • Candidate will... more

Aug 21 Senior Engineer Centurylink Monroe, LA

Notification, T-Server, GVP, Stat Server, Infomart, Reporting - Versions 8X. Experience in middleware, JavaScript, Oracle, Microsoft SQL queries, and scripting with expert skill... more

Aug 21 CRM LEAD CONSULTANT - GENESYS INFOMART and SIP INTEGRATIO British Telecommunications Public Limited Company Irving, TX

Telecom TITLE CRM LEAD CONSULTANT - GENESYS INFOMART SIP INTEGRATION SPECIALISTLOCATION - ... with specific certification in SIP and Infomart integration - Expert skills and... more

Aug 21 CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATIO British Telecommunications Public Limited Company Irving, TX

Telecom TITLE CRM LEAD CONSULTANT - GENESYS INFOMART SIP INTEGRATION SPECIALIST LOCATION ... with specific certification in SIP and Infomart integration. - Expert skills and... more

Aug 19 Voice Engineer Ascent Services Group Rancho Cordova, CA

Interactive Insights Genesys CCPulse and Infomart Genesys IWS SIP Endpoint Genesys Interaction Routing Designer Call Logger (NICE Perform 9.0) Interaction Manager (Version 4.1)... more

Aug 19 CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATION SPECIALIST BT Irving, TX

**TITLE:** CRM LEAD CONSULTANT - GENESYS INFOMART & SIP INTEGRATION SPECIALIST ... with specific certification in SIP and Infomart integration. * Expert skills and knowledge... more

Aug 19 CTI Report Analyst Environmental Systems Research Institute Redlands, CA

historical reporting, including CCA, Infomart, and any enhancements and/or upgrades ... reporting tools such as CC Pulse, Infomart/ Interactive Insights, and Workforce... more

Aug 17 Lead Technologist Cablevision Systems Bethpage, NY

IRD, T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound • Strong analytical and troubleshooting skills. Ability to lead and... more

Aug 15 Sr Genesys Engineer/Analyst (140002xl) Express Scripts Fair Lawn, NJ

T-Server, I-Server, GVP IVR, Stat Server, Infomart, Reporting. Versions 7.6 and 8X. * Advanced understanding of High Availability of Genesys/Telephony products. *... more

Aug 14 Analyst, Residential Performance Management TXU Retail Services Company Irving, TX

from various systems including SAP, SQL, Infomart, CCPulse and external sources. Apply high-level statistical and mathematical techniques to complicated processes for modeling,... more

Aug 14 Principal Engineer Siriusxm Washington, DC

CCON and Infomart) Avaya Communication Manager for 87XX series Witness Quality Siebel CRM Software Development Life Cycle Requirements and General Skills: Good public speaking and... more

Aug 11 QA Test Lead - 80561 Conde Group Torrance, CA

(ACD, IVR, Predictive Dialer, Genesys Infomart.) Data Warehouse testing Infomatica Hyperion Security testing Middleware (Tibco) understand concept and how to test it Siebel (used... more

Aug 09 Senior IT Analyst - Genesys Duquesne Light Company Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Aug 04 Genesys Engineer - Infrastructure Arena Technical Resources Herndon, VA

Genesys Reporting (CC Pulse+, CC Analyzer, & Infomart) - VMWare - Windows Server 2008 - MS SQL Server - VLANs, VPNs, QoS, etc. Desirable Skills/Experience: - Contact center... more

Jul 28 Genesys Architect United Software Group Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Jul 28 Genesys Engineer - Infrastructure Open Source Technical Atlanta, GA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable Skills/Experience: • Contact center systems architecture and design •... more

Jul 25 Production Support - III (Infrastructure Projects) Kellymitchell Titusville, NJ

Configuration Manager, CCPulse and BRIO/Infomart/Crystal reporting and IWS (Interaction Workspace) required. Ability to build all objects in Genesys Configuration manager... more

Jul 21 Genesys Architect - Contract Axius Technologies Torrance, CA

of database driven routing will be preferred- Business requirement gathering and transcending to routing logic will be desired- Knowledge in InfoMart, NICE and its integration... more

Jul 17 Genesys Application Developer Bayone Solutions San Bruno, CA

core solutions such as Voice, Routing, GVP, Infomart Reporting, eServices and/or Workforce Management. The individual must bring a strong passion of building highly reliable and... more

Jul 11 Senior CTI Engineer Adobe Indiana

Requirements: Genesys Outbound SIP Genesys WFM Inbound Routing ICON/Infomart/Insights Repo ... CCA/CCPulse Reporting Agent Desktop Multichannel platform. Management Framework Routing... more

Jul 10 Need Genesys Engineer @ Remote Work Simplion Technologies Milpitas, CA

Genesys Engineers (CC Pulse – Infomart – WFM) Client is looking for an ... will have experience with Genesys Infomart (GIM) and exposure working in a contact... more

Jun 12 Genesys BI/Reporting Developer iORMYX Herndon, VA

and Crystal Reporting Knowledge of Genesys Infomart and exposure to Aspect and Nice technologies is highly desired Expert in Unix and Windows Shell Scripting Excellent oral and... more

Jun 05 Genesys Architect Voicexnet Torrance, CA

dge of database driven routing will be preferredBusiness requirement gathering and transcending to routing logic will be desiredKnowledge in InfoMart, NICE and its integration... more

Jun 05 Lead Technologist Clearview Cinemas Bethpage, NY

IRD, T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound • Strong analytical and troubleshooting skills. Ability to lead and... more

May 06 Technical Lead-Genesys platform Ers New York

time and historical reporting (CCPulse+, Infomart, Advisor).- Thorough understanding and experience in integrating Avaya VP/IVR application with Genesys. - Thorough understanding... more

May 01 Genesys Architect IT Trailblazers Torrance, CA

dge of database driven routing will be preferredBusiness requirement gathering and transcending to routing logic will be desiredKnowledge in InfoMart, NICE and its integration... more

Apr 16 Sr. Software Engineer-Genesys Franklin Templeton Investments Saint Petersburg, FL

Objects * Must have experience with InfoMart, CCPulse, Gplus Adapters * Must be able to build new routing strategies as well as tune performance of existing strategies. *... more

Oct 19 Sr. Software Engineer-Genesys Franklin Templeton Investment Saint Petersburg, FL

Objects Must have experience with InfoMart, CCPulse, Gplus Adapters Must be able to build new routing strategies as well as tune performance of existing strategies. Candidate will... more

Oct 08 Genesys Telecom / Call Center Specialist Xperttech Durham, NC

8.x Framework, URS, Tserver, Datamart, Infomart, Interactive Insights, CCPulse, Contact Center Analyzer, Call Concentrator, Stat Server, IVR, GVP, Genesys high availability... more

May 28 Contact Center Specialist | 2374 Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues * Support transition to SIP, participate in... more

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