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Oct 20 Genesys Architect E-it Professionals Torrance, CA

routing logic will be desired Knowledge in InfoMart, NICE and its integration with ... An INC 500 Company ISO 90012008 Certified Genesys, PBX, InfoMart,... more

Oct 10 VERIFICATIONS ANALYST - Entry Level Infomart Marietta, GA

Founded in 1989, InfoMart is one of the nation's premier background screening companies, ... A certified Woman-Owned Business Enterprise, InfoMart is a founding member of the National... more

Oct 08 Communications Network (Voice) Engineer All Star Consulting Rancho Cordova, CA

Interactive Insights Genesys CCPulse and Infomart Genesys IWS SIP Endpoint Genesys Interaction Routing Designer NICE Call Logger (NICE Perform 9.0) NICE Interaction Manager... more

Oct 08 Senior IT Analyst - Genesys Duquesne Light Company Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Oct 08 Senior CTI Architect Performance Technology Partners Rancho Cordova, CA

PTP is looking for a hands-on Senior CTI Architect to join our Call Center Solutions practice. ... JAVA, iWD, J2EE, Java Servlets, JSP, EJB, JSF, .NET, C#, ADO.NET, Genesys... more

Jul 06 Project Manager With Exp In Genesys AND Call Center Collabera Carlsbad, CA

MUST HAVE Prior implementation experience of InfoMart & Insight reporting in Genesys and ... Experience/Requirements: MUST HAVE Prior implementation experience of InfoMart & Insight r... more

More Job Postings from the Web
Oct 20 GENESYS Engineer/Developer General Dynamics Information Technology Herndon, VA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, ... • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable... more

Oct 17 Specialist, Industrial Security Soc ( Securing Our Country ) Original Chantilly, VA

status and relevant documents. (SQL, InfoMart, OPM eQIP portal, SharePoint and HITS); Performing Self Audits on internal database, eQIP Portal, and filling system. * Understanding... more

Oct 17 Associate Business Analyst Visa Miami, FL

of the Genesys Contact Management System (Infomart). * Have advanced knowledge of excel and strong knowledge of SQL * Possess strong interpersonal, verbal, and written... more

Oct 17 Associate Business Analyst Playspan Miami, FL

of the Genesys Contact Management System (Infomart). * Have advanced knowledge of excel and strong knowledge of SQL * Possess strong interpersonal, verbal, and written... more

Oct 17 Application Systems Analyst/Application Solution Architect (IS Telephony Application Sppt) Mutual of Omaha Bank Omaha, NE

Genesys Multimedia/eServices, Genesys Infomart, Genesys Agent Desktop (GAD), Genesys Interaction Workspace (iWS), Genesys Virtual Hold, Genesys Composer, Genesys IVR, Java, Avaya... more

Oct 16 Sr. Business Reporting Analyst Department of Workforce Services Salt Lake City, UT

* 3+ Years experience in Genesys Infomart database including Configuration file,KVP Meta data and proprietary ETLs knowledge. Understanding of overall Genesys architecture is plus... more

Oct 14 Sr. Programmer Analyst Cablevision Systems Bethpage, NY

T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound is a plus. • Working knowledge of, or ability to learn Interactive Voice... more

Oct 14 Sr Business Reporting Analyst eBay eBay Salt Lake City, UT

* 3+ Years experience in Genesys Infomart database including Configuration file, KVP Meta data and proprietary ETLs knowledge. Understanding of overall Genesys architecture is... more

Oct 14 Sr. Programmer Analyst Clearview Cinemas Bethpage, NY

T-Server, Stat Server, Infomart, GI2/Business Objects, CCPulse, Interaction workspace (IWS), Outbound is a plus. • Working knowledge of, or ability to learn Interactive Voice... more

Oct 08 Genesys Architect United Software Group Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Oct 08 Genesys Engineer Ims - International Management Systems Carrollton, TX

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE ... Analytical, CTI, Genesys, Genesys Framework, InfoMart, Life Cycle, Outbound Dialer,... more

Oct 08 Need Genesys Engineer @ Remote Work Simplion Technologies Milpitas, CA

Genesys Engineers (CC Pulse – Infomart – WFM) Client is looking for an ... will have experience with Genesys Infomart (GIM) and exposure working in a contact... more

Oct 07 Senior Telecommunications Manager Genesys Chantilly, VA

Genesys technologies like TServers, ICON, INFOMART, ORS, URS, Configuration Server, Stat Server; Perform work for different vendor voice browsers for IVR; Work on databases such... more

Oct 05 Analyst TXU Energy Irving, TX

from various systems including SAP, SQL, Infomart, CCPulse and external sources. * Employ statistical techniques to develop relevant descriptive statistics related to business... more

Oct 03 Genesys Architect - Torrance CA / CK Axiustek Torrance, CA

database driven routing will be preferred - Business requirement gathering and transcending to routing logic will be desired - Knowledge in InfoMart, NICE and its integration... more

Oct 03 Analyst Energy Future Holdings Irving, TX

from various systems including SAP, SQL, Infomart, CCPulse and external sources. * Employ statistical techniques to develop relevant descriptive statistics related to business... more

Oct 01 Genesys Engineer 5956 Ims - International Management Systems Coppell, TX

(configuration, routing strategies, Infomart), outbound dialer, WFM, CTI. THE CANDIDATE SHOULD ALSO HAVE: : Minimum 5 years of IT experience in system development. : Good... more

Sep 29 Genesys Architect Axius Technologies Torrance, CA

routing logic will be desired Knowledge in InfoMart, NICE and its integration with Genesys Conversant in routing strategy designing in IRD QUALIFICATIONS Eligibility : We will not... more

Sep 29 Call Center Genesys Technician Netsource Titusville, NJ

Configuration Manager CCPulse and BRIO Infomart Crystal reporting and IWS Interaction Workspace required Ability to build all objects in Genesys Configuration manager required... more

Sep 25 Senior Voice and Contact Center Engineer Prolim Global Hartford, CT

chat Genesys CIM reporting CCPulse Icon InfoMart Genesys GVP Infrastructure VCS WAS servers Genesys GVP provisioning reporting Knowledge of workforce management systems Aspect and... more

Sep 24 Genesys Architect Servsolid Torrance, CA

e of database driven routing will be preferred Business requirement gathering and transcending to routing logic will be desired Knowledge in InfoMart, NICE and its integration... more

Sep 10 Contact Center Specialist (Genesys CTI and IVR Developer) Park Avenue Securities Bethlehem, PA

and assist with the future migration to InfoMart. Provide troubleshooting support to the businesses for report generation issues. Support transition to SIP, participate in... more

Sep 09 Principal Engineer Washington

Agent Scripting Reporting (CCA, CCON and Infomart) Avaya Communication Manager for 87XX series Witness Quality Siebel CRM Software Development Life Cycle Requirements and General... more

Aug 29 Business Systems Analyst - Call Routing JPMorgan Chase Columbus, OH

Designer (IRD), CCPulse, CallCon, ICON/InfoMart Minimum 2 years experience in high volume, multi-site Contact Center environments Familiarity with call center business... more

Aug 29 Cnslt - Apps Prog Bank of America Newark, DE

amework 7.x/8.x * Genesys Composer * Genesys Agent Level Routing * Genesys Routing Strategies * Genesys SIP Server 8.x * Genesys Reporting (InfoMart, CCPulse) * Genesys eServices... more

Aug 29 Call Center Manager - Business and Technology Solutions Redfish Technology Washington, DC

Scripting, Reporting (CCA, CCON and Infomart), Right Now Technologies- CRM, Software Development Life Cycle - Interpersonal skills and ability to interact and work with staff at... more

Aug 28 Performance Engineer Lead JP Morgan Chase Company Chicago, IL

environments Knowledge of Genesys SIP, ICON/InfoMart, config/management/routing/media layers Knowledge of Avaya PBX (CM 5.x, AES 4.x/5.x, MAPDs) Knowledge of CICS, MQ,... more

Aug 26 Senior IT Analyst - Genesys Duquesne Light Pittsburgh, PA

Framework, Genesys SIP Server, Genesys InfoMart, Genesys Administrator and Genesys Interaction Workspace Must have call center experience and understand call center concepts... more

Aug 14 Principal Engineer Sirius XM Washington, DC

Reporting (CCA, CCON and Infomart) Avaya Communication Manager for 87XX series Witness Quality Siebel CRM Software Development Life Cycle Requirements and General Skills: Good... more

Jul 28 Genesys Engineer - Infrastructure Open Source Technical Atlanta, GA

CC Analyzer, & Infomart) • VMWare • Windows Server 2008 • MS SQL Server • VLANs, VPNs, QoS, etc. Desirable Skills/Experience: • Contact center systems architecture and design •... more

Jul 25 Production Support - III (Infrastructure Projects) Kellymitchell Titusville, NJ

Configuration Manager, CCPulse and BRIO/Infomart/Crystal reporting and IWS (Interaction Workspace) required. Ability to build all objects in Genesys Configuration manager... more

Jun 12 Genesys BI/Reporting Developer iORMYX San Angelo, TX

and Crystal Reporting Knowledge of Genesys Infomart and exposure to Aspect and Nice technologies is highly desired Expert in Unix and Windows Shell Scripting Excellent oral and... more

May 06 Technical Lead-Genesys platform Ers New York City, NY

time and historical reporting (CCPulse+, Infomart, Advisor).- Thorough understanding and experience in integrating Avaya VP/IVR application with Genesys. - Thorough understanding... more

Jan 07 Project Manager With Exp In Genesys AND Call Center Collabera- Niche Carlsbad, CA

Prior implementation experience of ‘InfoMart & Insight’ reporting in Genesys and ... Experience/Requirements: MUST HAVE Prior implementation experience of ‘InfoMart & Insight’... more

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